Remain calm and have someone stay with the patient
Do not move the patient unless absolutely necessary or if the 9-1- 1 dispatcher has instructed you to do so.
Do not give the patient anything to eat or drink unless instructed to do so by the 9-1-1 dispatcher.
Gather all of the patients medications
Lock all pets away in another room
Turn on outside lights if it is dark outside
If possible have someone go outside and wait for responding emergency personnel
You should call 9-1-1 immediately for any medical emergency, fire or crime in progress.
Medical emergencies can include but are not limited to any of the following:
Chest Pain
Trouble breathing or not breathing
Unconscious person
Bleeding
Abdominal Pain
Motor Vehicle Accidents
Poisoning or overdose
Head, Neck or back injuries
Seizures
Diabetic Problems
Strokes
Falls
Motor Vehicle Accidents
Burns
Fractures
Any situation where the patient is not acting normal
When you call 9-1-1 the dispatcher will ask you the following questions:
1. The exact location of the emergency - be specific giving apartment numbers or any other information which will assist in finding the patient
2. What the emergency is - be specific, how many people are involved and how the injury occurred.
3. Your name, address and call back number
4. The name, address, phone number and age of the patient
5. The patient's past medical history
DO NOT hang up until instructed to do so by the dispatcher. The dispatcher may need additional information or be able to give you instructions on how to begin care for the victim.
